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Delivery Information

When will I get my Zahlii Sleep?

Once your order has been placed, please allow up to 24hrs for your parcel to be dispatched (Weekend orders will be dispatched Monday).

Estimated Delivery Times:

- Express in Australia 1-3 Business Days
- Standard in Australia 2-7 Business Days
- International 6-21 Business Days

Import Fees

Zahlii Sleep is not liable for customs clearance fees associated with your country, nor are we responsible for holding times of packages by customs in your country. If you would like more information on custom fees and how we are able to help please contact us at info@zahliisleep.com.au

Free shipping

We offer free express shipping on orders over $180 AUD.

If a delivery is attempted whilst no one is home Australia Post will leave you a card to take to the specified post office where you can then sign for your new items and take them home.

Should you have any concerns regarding the delivery of your Zahlii Sleep, please contact Australia Post customer service on 13 76 78 (+61 388 479 045 for international orders) with your tracking number for precise delivery details.

By processing your order, you are confirming to these details and acknowledge that the delivery and contact details you have supplied are correct.

Tracking

Once your order is packed and leaves our Zahlii Sleep HQ, you will receive an automated email with your tracking details (please check junk inbox if you cannot locate email).

In the event that your parcel was not collected and has been returned to Zahlii Sleep HQ, a further $20 dispatch fee will be applied to your order.

 

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