SHIPPING AND DELIVERY

All orders are shipped from our fulfilment centre located in Hong Kong. 

DOMESTIC - AUSTRALIA POST (Australia)

- Standard 9 - 15 Business Days

INTERNATIONAL

- Please allow up to 20 business days 

CUSTOMES IMPORT TAX

Zahlii Sleep is not liable for customs clearance fees associated with your country, nor are we responsible for holding times of packages by customs in your country. If you would like more information on custom fees and how we are able to help please contact us at info@zahliisleep.com.au

If you choose to reject/refuse delivery of your parcel, Zahlii Sleep reserve the right to charge an AUD $25 return fee + Postage and Handling charges which will be deducted from your store credit.

REVIEWS

We love to hear of your experience with Zahlii Sleep; feel free to let us know what you loved, what you want to see more of, any reviews for products for other customers, even any issues you may have experienced. Please include your order number in your review and send to info@zahliisleep.com.au

FREE SHIPPING

We offer free shipping for Australia on orders over $250

TRACKING

Once your order is packed and leaves our Zahlii Sleep HQ, you will receive an automated email with your tracking details (please check spam inbox if you cannot locate email).

Should you have any concerns regarding the delivery of your Zahlii Sleep, please contact Australia Post customer service on 13 76 78 (+61 388 479 045 for international orders) with your tracking number for precise delivery details.

By processing your order, you are confirming to these details and acknowledge that the delivery and contact details you have supplied are correct.