Shipping and Delivery
SHIPPING AND DELIVERY
DOMESTIC - AUSTRALIA POST (Australia)
- Express 1-3 Business Days
- Standard 2-7 Business Days
*PLEASE NOTE THAT DUE TO COVID-19, THERE MAY BE SOME DELAYS WITH SHIPPING. WE RECOMMEND
IF YOU WOULD LIKE YOUR PACKAGE AS QUICKLY AS POSSIBLE TO CHOOSE THE SHIPPING OPTION 'EXPRESS' AT CHECKOUT.*
INTERNATIONAL - AUSTRALIA POST
- Express: Up to 4 Business Days
- Standard 6 - 10 Business Day
*PLEASE NOTE THAT DUE TO COVID-19, THERE MAY BE SOME DELAYS WITH SHIPPING. WE RECOMMEND IF YOU WOULD LIKE
YOUR PACKAGE AS QUICKLY AS POSSIBLE TO CHOOSE THE SHIPPING OPTION 'EXPRESS' AT CHECKOUT.*
Australia Post is currently experiencing significant delivery delays due to limited airline capacity and government restrictions within international destinations due to COVID-19. You can track your delivery through parcel tracking, the online chatbot and the MyPost App. For the latest information about delays and impacts please visit auspost.com.au. Please note: We are not liable for parcels that are awaiting delivery
CUSTOMES IMPORT TAX
Zahlii Sleep is not liable for customs clearance fees associated with your country, nor are we responsible for holding times of packages by customs in your country. If you would like more information on custom fees and how we are able to help please contact us at firstname.lastname@example.org
f you choose to reject/refuse delivery of your parcel, Zahlii Sleep reserve the right to charge an AUD $25 return fee + Postage and Handling charges which will be deducted from your store credit.
We love to hear of your experience with Zahlii Sleep; feel free to let us know what you loved, what you want to see more of, any reviews for products for other customers, even any issues you may have experienced. Please include your order number in your review and send to email@example.com
We offer free shipping for Australia on orders over $150
Once your order is packed and leaves our Zahlii Sleep HQ, you will receive an automated email with your tracking details (please check spam inbox if you cannot locate email).
Should you have any concerns regarding the delivery of your Zahlii Sleep, please contact Australia Post customer service on 13 76 78 (+61 388 479 045 for international orders) with your tracking number for precise delivery details.
By processing your order, you are confirming to these details and acknowledge that the delivery and contact details you have supplied are correct.